Thunderbird Community Forum

Personal emails exhibit no problem. When I send emails to corporations via Thunderbird they do not now receive them. If I re-send them via Gmail, they do. Seems to me there must be some new elements added to Thunderbird that triggers corporate system screening rejection.

Been a long time Thunderbird user. This situation has just recently developed.

Is there a fix on my end?

Mike Hutchinson

Hi, I have configured 2 accounts for E2EE using OpenPGP. I can send signed emails &/or encrypted messages between the 2 accounts. However, if I send a "normal" message i.e. no signing & no encryption selected, it arrives as not signed (correct), but encrypted according to the "Show message security" icon. If I send a normal message to an account that has no known encryption setup, then the message arrives and the "Show message security" button is missing (correctly).

Any ideas why this is happening? Thanks for your help.

Using Quick Filiter, I am trying to find a way to filter on two different fields at the same time, using different search terms for each field. For example, I would like to filter the messages in a folder so that I see only messages from "Jack" with subject contains the word "Thunderbird". I have not been able to find a way to do that using the Quick Filter bar. Is there a way to do this using Quick Filter?

I know I can click Edit > Find > Search Messages and specify multiple criteria in the Search Messages dialog, then click Search, select a found message, and click Open in Folder. But the Search Messages window does not have a Preview Pane, and I'd rather filter the messages in the message list, scroll through the found messages, seeing the preview for each messages as I do.

I was using Thunderbird for Windows 10 normally for many months. Recently, whenever I launch the app it immediately freezes, and I have to force quit the application. Reinstalling the app does not fix the issue. I haven't tried deleting my profiles yet, but I would like to avoid that if possible.

I've been a Thunderbird user for years. I have no idea what they changed recently, but it's incredibly, incredibly SLOW, almost to the point of unusability. Even something as simple as deleting emails.

I usually do these in chunks -- select multiples and delete. We're not talking about hundreds of emails at at time here, just maybe 5-15. Select them all, hit delete, and it should take just a couple of seconds to delete the messages. It did, in the past. But lately, it's taking so long that I could leave and make a sandwich, and when I come back, maybe it will be done. Maybe it will still be working, though, or maybe it will have locked up because it was taking so long.

It's pretty difficult to get work done at this rate.

Hi,

since I installed Ubuntu 24.04 Thunderbird (V. 128.1.0 as snap app) changes the path of the local directory each time I restart Thunderbird. My original path to the local directory points to a mounted drive e.g. /media/username/disk... Thunderbird changes it to /run/usr/1000/doc/.... How can I avoid this? The same thing happens also to the path of the signature file.

Thank you for your help! Ubuntu

I run Thunderbird on a PC, and, to free up space on Drive C:, I have moved the contents of the folder Thunderbird in Appdata to Drive D:. I then changed my Server Settings, in Thunderbird, from C: to D:, and note that any new mail is indeed now appearing there along with those already transferred. This move could save me a valuable 6 gig of space, and more in the future, however, I am unable to remove that original Thunderbird folder entirely, notably I am unable to remove the contents of the Profiles folder, as it is still linked to the application. Notably with cookies.sqlite, cookies.sqlite-shm, store.json, mozlz4, aborted-session-ping and many others, which I note some have continued to be updated. I have been unable to find any other settings in Thunderbird referring to Drive C:, other than those in Server Settings.

I could presume that if I installed another version of Thunderbird on Drive D: and maybe moved those existing contents of the Thunderbird folder on C: onto Drive D:, and made those numerous settings changes to the App it could work. But I ask is there an easier way to complete this move? How can I complete this transition of Thunderbird from Drive C: to Drive D:?

As a Thunderbird user and supporter, I have never had this current problem. I have two PC's this one running windows 11 version 128.2.0 (64 bit)and the other running Linux Mint. However the version on Linux is 115.13.0 (64 bit), and does not have the issue. Both pc's have one add-on for google email, calendar, and contacts. to stay in sync. In trouble shooting I have disabled the extension's.

Before the update to 128.2.0 I could scroll back a month and open any email coming to me. However in this version I can only go back 6 days of messages. The 7th day and older will not open. On my Linux Mint system with 115.13.0, I can go back years and open any message.

Is there a new setting that changed all this? I was under the impression all messages were saved to my local drive and not pulled off the Google server. 73's Ed

Dear developers,

The first of all, thank you for your work and for the new Nebula version of Thunderbird.

One thing I don't find well solved in the new version. In the new look of the email list it is not clearly visible at a glance which emails are unread/new.

Thanks for the discussion

I've just started getting error messages that I need to enter my password to send emails. I've tried that but it still keeps saying unable to connect to the server. This has been happening for about two days now. I've tried updating Thunderbird, restarting Thunderbird and restarting my PC. None of this has worked. I made no changes to my system, software or home network. Any help would be appreciated. Thanks, Dave

Greetings.

After updating to 128.2.0esr (64-bit), my RSS feed for DimeADozen (http://bt.dimeadozen.org/rss/) stopped working. It requires a username+password. I removed the subscription and deleted the subfolder from Blogs & Newsfeeds, but when I tried to add it back, the URL returned "The Feed URL is not authorized." I checked the version of Thunderbird, and apparently the update hadn't fully applied, as I was told to relaunch. After doing so, when I try to add the feed, I get the message "You already have a subscription for this feed." It is not listed in the Feed Subscriptions window.

Please help.

Hello, I've been using thunderbird since 2013, and have never had as many issues as I have this year. I reinstalled Thunderbird (uninstalled with revo uninstaller so nothing stayed), and then installed the latest version fresh. This seemed to smooth out most of my issues, but I haven't been able to solve this one..

I use Thunderbird because I have multiple email accounts to monitor and like them all in one place. The latest problem that I am having is that my "sent" email is showing up as giberish (sometimes.. Not every email, and not always on the same account).

My system is Windows 11 Home 64-bit

I will attach a screen shot of: 1. My current version of Tbird 2. The email that displays in Tbird 3. The email that displays in Gmail

Thank you in advance! -Eric

Hello,

I've been looking for a way to disable the column resizing when resizing the window. I would much prefer the Message Pane to resize instead of the Message List.

Current situation:

- Set to Vertical Layout: Message List is on the left of the Message Pane.
- Resize TB's window: the last column of the Message List grows to compensate the extra space and all columns shrink if window size is reduced beyond a certain threshold.

Preferred situation:

- Resizing the TB's window changes the Message Pane size and does not affect the Message List columns.

I am constantly constantly adjusting column sizes to compensate when I connect to an external screen or when maximizing TB. I can't find a preference to change this behavior. Fixing the Message List columns sizes and adjusting the Message Pane size would be much better and more natural. If I compare to browsers, toolbars and sidebars are always fixed size while the webpage adjusts to the new window size, especially when changing screens. The same should be possible in TB.

Best

The topic that best describes my question is not in the list :-(

I got the dreaded email saying outlook 2007 will stop working in september 2024 but am very confused.

Bit of background, we run a small family partnership and have 20 years of archive .pst files. We use outlook 2007 to store our customers details in the address book along with their order details, customer number etc. Plus we use the calendar for important dates like tax and when to pay suppliers.

We have our own domains (9 in total with several email address for each - about 30 email addresses) which we download the emails from into outlook 2007 so we can store those emails and orders in the .pst file and easily find them again plus archive them each year. Outlook gives us the choice of if the emails should be removed from the server or not - some we do and some we don't for various reasons.

I have downloaded thunderbird as that is what was suggested as a replacement. Tried importing, some things came across and some didn't. Some emails, except those in the sent folder, came across. None of the accounts came across nor the address book. The folder tree was very odd too as all folders were under a folder called "outlook import". I had added my hotmail address when i first opened thunderbird and then added one of our domains emails manually, it showed all the folders in that domain email, that is not really want i wanted, i just want to download the emails in the inbox of our email address. Then i would move it to where it needed to be - orders, customer questions, suppliers emails etc.

I then saw in the help files that i should use the 31 version then upgrade after importing, so i started again.

I started with the address book as that is very important as i have 31k in there. Very little info came across, some were missing names, some missing customer numbers, and it is very difficult to get to the "other" field which contains all their order numbers. With outlook all of that is there when you open a contact AND when you view as a list.

So my questions to start with are .....

1. Which version of thunderbird should i be using to import outlook 2007?

2. How do i get all the contact info over?

3. How can i make the address book interface more user friendly?

4. Is outlook 2007 actually going to stop working for how we work or have i been misled?

Hope someone can help or point me in the direct of other help available. I have already read a lot of the help files, questions and answers and felt so confused i thought i would just ask :-)

Thunderbird and Windows 11 both updated yesterday or today. In several archive folders, messages since about a year ago are now missing. Is there a way to restore to the folder contents as of about 24-48 hours ago? Inbox, Deleted, etc do not seem to be affected.

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

I have used MailStore Home to archive then export an Outlook PST file into Thunderbird. The Export appears to have worked, but I notice that the resulting file structure in Thunderbird Local Folders has "MailStore Export / Outlook Outlook Data File / Inbox", with all my folders residing under the inbox folder (which they should). Is there a way I can change the Local Folder structure to remove the top level "MailStore Export / Outlook Outlook Data File" and leave the top level as "Inbox"? See image.