Thunderbird Community Forum

I've been using Thunderbird for years and never had any major problems until a few days ago. But ever since you automatically installed Version 128.4.2esr on my HP desktop running Windows 11, all I can get from Thunderbird is a blank screen unless I go into Troubleshoot mode. Subsequent automatic installation of Version 128.4.3esr did not help.

I am a long, long, time user of Thunderbird. A hearty "thank you" to all who have made it such a good email client.

I have just replaced a computer with a new computer, part of the replacement process was reinstalling Thunderbird. I have a protonmail email account, so that necessitated also installing and linking Proton Mail Bridge. It was not a happy union. The new account was set up and would not link to Bridge. Wound up deleting and recreating the account. This time the two recognized each other.

Unfortunately, as things rest now, under the protonmail account there is only an "Inbox", no Drafts, Sent, Archives, Junk, or Trash. Those folders do appear under "Local Folders" and I was able to redirect protonmail activity to there to be able to use Thunderbird.

I am unable to drag and drop those folders to the main Protonmail account, nor am I able to create a new Drafts, Sent, etc., in that account.

I would appreciate any advise you can give me for getting Thunderbird back to its proper operating condition.

Thank you in advance, Robin Lake

I've been attempting for hours now to setup Outlook 2010 to map with my BT Office365. I've tried every setting under the sun including the mapped one on Thunderbird. 2010 does not have starttls so don't think it's possible anymore.

Before Outlook would pull and download all my emails from 365 no problem.

Is there a work around to do this as there is no export facility in the office subscription I have. Perhaps an extension or software piece that could do this may also be helpful.

Any advise would be greatly appreciated. Cheers Niki

Using Thunderbird (and LOVE it!!!.) Not sure what happened but on one of my accounts I started getting the message when I checked for email:

"Sending of username did not succeed. Mail server [server name] responded: invalid format for plain response. "

I have 2 other email accounts on that same server that work fine in Tbird, as did this one until yesterday. Looked at server settings for other accounts that worked and compared to this one. Don't see anything different (other than name and pw obviously)

H E L P  !!!!!

thanks...

Great problem to navigate back after sending/reading e-mail, checking enclosed and so on. Waiting up to 5, 7 minutes to get back in business.

Regards Oystein Johnsen [edited phone number from public]

This says so, but is over 5 years old: https://support.mozilla.org/en-US/kb/maildir-thunderbird

Lots of awful warnings, should I be worried?

Hello all,

I've spent some time testing and trying to figure this out myself but without success. Epic fail some would say.

I'm running Thunderbird 128.4.3esr (64 bits) under Rocky Linux 8.10 (Green Obsidian) installed via Flatpak (Mozilla Thunderbird Flatpak en-US, thunderbird-flatpak - 1.0).

I have multiple IMAP accounts all set to empty trash on exit.

When I quit Thunderbird, I can see the actions it's performing in the bottom right among which I do read « Corbeille vidée » (trash cleared) for each account. But these trashes are not actually emptied.

I first thought it was not working at all but after more testing it seems like it does work but only for the trash that I've looked into before leaving the app (click on trash in the sidebar to display the message list it contains).

If I remember correctly it was working fine when installed from Rocky repo.

If anyone has any idea on the why and, even better, has a solution, that would be great.

Regards, Charles

Two weeks ago my received email displayed the imbedded links with a picture, now all I get is a blank box for the link. The link works properly but I would rather see the image in the email rather than click on the link

While there are over 60 emails on the Comcast server this morning, only 5 have downloaded. I tried repairing the folder but no change. While I can save chunks of email on the server, my import of a zip file of them is not working. This has become a problem over the last 36 hours. I am using Thunderbird 128.4.3 under Windows 11 Pro 23H2. Should I remove the account and reinstall it? Other suggestions?

Thank you for your consideration

Greetings everyone,

since the upgrade to 128, chats and the motd from the IRC server are only displayed sporadically. I had hoped that this would be fixed in one of the updates, but so far this is not the case. Sometimes nothing is displayed when opening Thunderbird, sometimes only the chats (chat rooms) and sometimes a motd of the IRC server. Maybe someone can help me fix this so that everything is displayed as usual again.

I am using Thunderbird version 128.4.3esr (64-bit) under Windows 10 Pro 22H2 with Windows Defender. The settings for the chat, that it is connected and that there are also unread messages that are not displayed, I put in the attachment.

Got a pop up saying to enter a password on my email. Nothing worked. Log story short - contacted Comcast (my carrier) and they had me delete my email from Thunderbird and try to "add an exsiting email account" -access is always denied. Can someone please help. Thank you

Thunderbird was upgraded to 128.3.3esr. Since the upgrade I can not save edits to existing templates. I can't create new templates. When you choose save, template it acts like it saved but the edited template is not in the template folder. When I test with creating a new template it is not in the template folder.

tia Mary

Having already experienced terminal problems with Thunderbird under Ubuntu Studio 22.04 LTS, I opted to install Betterbird 115.17.0-bb35 (flatpak) in my fresh installation of Ubuntu Studio 24.04.1 LTS. I followed the instructions in the README on github to migrate my 9.5GB non-flatpak Thunderbird profile to betterbird. However, betterbird spent hours re-downloading everything. On every subsequent start, the downloading starts over again form scratch. In addition, the numerous folders that I had under Local Folders are gone. Instead, there is one folder which contains a bunch of messages that do not belong there. I have tried numerous workarounds from various sources on the web. My last experiment consisted of starting betterbird with the "-purgecaches" option using a profile made by copying my old Thunderbird profile but excluding:

• everything with "cache" in the name
• all .msf files
• all empty files and directories

However, the results were the same. Unfortunately, I don't have a recent enough backup of the profile to be useful. The profile contains only IMAP accounts and Local Folders. What is the best way to get a working new profile containing as much as possible of the data form the old one?

Since the latest update Thunderbird is extremely slow to launch the mail pane always comes up with no messages for about 7 seconds after that it works but is often not very responsive Why ?? I have disabled all add-on's and recreated the msf files